Delivery methods

Pre-order process is 14-21 Business Days. Delivery within West Malaysia will take 3-5 Business days and East Malaysia (Sabah & Sarawak) 5-7 business days  once your order has been shipped out from our warehouse. 

It is customer’s responsibility to check the status of the item upon ordering after order confirmation is sent via email.

We will send tracking information to the e-mail address associated with your order once the item has shipped. 

We work hard to lower our shipping costs to pass those savings on to you. Right now, we offer free shipping for orders RM150 and over and a flat rate 

Otherwise, we charge a flat rate of RM10 for shipping for anything else.

Any issue with your order? Please click button below

Refunds, Returns & Exchanges

If you are not 100% satisfied with your purchase, you can return your item(s) for an exchange or a full refund within 30 days from the day you’ve received your parcel. (Returns must be unworn, in the state you received them, and in the original packaging with the tag still attached and not damaged). Merchandise returned not in its original state may not qualify for an exchange or a refund.

To return, please email us at [email protected] with your order number.

 

It is customer’s responsibility to check the status of the item upon ordering after order confirmation is sent via email.

Due to hygiene reasons, returns and exchanges for products listed below will not be accepted.

– BATH TOWEL, FACE TOWEL & HAND TOWEL
– SANITISER MIST 1000ML
– PERAK FC/KAKIJERSI BREATHEASY FACE MASK

For the vast majority of returns, it takes about 10-15 Business Days for us to get your package at the fulfilment centre, inspect your return, process it into inventory and for you to receive your exchange or refund.

As an online business our prices change in response to fashion trends, stock and demand from customers. In this case we will not refund the difference.

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